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Why business leaders view AI as an opportunity to take ‘toil out of our work’

The Future of Work: AI’s Impact on Productivity and Displacement

The Debate Continues

AI has been making waves in the world of work, with some experts arguing that it will take over jobs, while others believe it will free up workers to focus on more creative tasks. At Fortune’s Brainstorm Tech conference, a panel of leaders from companies including Lenovo and McKinsey discussed the potential impact of AI on the workplace.

AI: The Key to Unlocking Productivity

The panel argued that AI-powered tools can greatly increase productivity when used with proper controls. Lareina Yee, a senior partner and technology council chair, stated, "It takes toil out of our work so we can increase joy. It can create a massive amount of productivity for the individual."

AI can automate tasks such as summarizing meetings, updating legacy code, and assisting workers with modern programming languages like Python. This can give employees more time to focus on creative tasks and free up their workdays.

The Technology Revolution

Ever since OpenAI released ChatGPT to the public, executives and tech critics have been debating the promise of AI and its potential impact on workers. While some argue that AI will replace tasks, not people, others fear massive layoffs and job displacement.

The World Economic Forum estimates that AI will replace around 85 million jobs by 2025. However, the panel of business leaders took a different stance, arguing that AI will lead to unprecedented productivity gains for knowledge workers.

AI: The Key to Achieving Perfection

Vijay Gopal, an executive of digital workplace solutions at Lenovo, described AI as the "single opportunity we have as mankind to achieve perfection." Athena Karp, a general manager at Workday, added that AI can help remove workplace problems such as bias by scanning resumes and removing biases inherent in humans.

The Importance of Governance

Karp emphasized the need for adequate controls and governance in AI adoption. She stated that 80% of recruiting organizations she works with do not yet have an AI-first product in place. Ali Akhtar, the cofounder and CEO of the software startup Letter AI, agreed, saying that the technology is already here and needs to be implemented correctly.

Conclusion

The debate surrounding AI’s impact on the workplace is ongoing, with some experts arguing that it will take over jobs and others believing it will free up workers to focus on more creative tasks. However, the panel of business leaders at Fortune’s Brainstorm Tech conference emphasized that AI can greatly increase productivity when used with proper controls.

FAQs

Q: Will AI replace tasks or people?
A: While some argue that AI will replace tasks, not people, others fear massive layoffs and job displacement.

Q: What are the benefits of AI in the workplace?
A: AI can automate tasks, free up employee time, and increase productivity. It can also help remove workplace problems such as bias.

Q: What are the risks associated with AI adoption?
A: The main risk is job displacement, but proper controls and governance can mitigate this risk.

Q: When will AI adoption become widespread?
A: AI adoption is already happening, and it’s expected to continue to grow as the technology improves.

Q: What can be done to ensure a smooth transition to an AI-powered workplace?
A: Adequate controls and governance are crucial for ensuring a smooth transition. Employers must also prioritize retraining and upskilling their employees to work alongside AI.

Q: What are the benefits of AI for knowledge workers?
A: AI can give knowledge workers more time to focus on creative tasks, increase their productivity, and help them achieve perfection.

Author: fortune.com

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