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Direct Line chief says ‘more to do’ to rebuild motor insurer’s profits

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Direct Line Reports Weaker Than Expected First-Half Profits

The UK’s largest motor insurer, Direct Line, has reported weaker than expected first-half profits. The company’s operating profit from ongoing operations for the first half was £63.7mn, below expectations of £85mn. Its net insurance margin, a measure of underwriting profits as a proportion of revenues, was 1.8 per cent, against forecasts of 3 per cent.

Challenges Faced by Direct Line

Direct Line has been facing significant challenges in recent years, including a post-pandemic surge in the cost of claims. The company has taken steps to repair its business, including raising prices for car and home insurance to catch up with spiralling inflation in claims. However, these measures have not yet fully addressed the company’s profitability issues.

CEO’s Comments

Direct Line’s Chief Executive, Adam Winslow, commented on the company’s performance, saying that the measures taken to improve its performance "are beginning to make a difference but there is more to do." The company has also taken steps to improve its solvency ratio, which was broadly in line with expectations at 200 per cent at the end of June.

Key Financial Results

The company’s key financial results for the first half are as follows:

  • Operating profit from ongoing operations: £63.7mn
  • Net insurance margin: 1.8 per cent
  • Premiums and associated fees: £1.8bn
  • Interim dividend: 2p per share

Accounting Error

In a separate development, Direct Line recently admitted to an accounting error that had presented an overly flattering picture of its solvency ratio. The company has since corrected the error and has taken steps to improve its financial reporting processes.

Share Price Reaction

Direct Line’s shares were down 3 per cent in early trading following the release of the company’s results.

Conclusion

Direct Line’s weaker than expected first-half profits are a reflection of the challenges the company is facing in the current market. However, the company is taking steps to improve its performance and is confident that its measures will begin to show results in the future. Investors will be watching the company’s progress closely and will be hoping for a return to profitability in the second half of the year.

FAQs

Q: What were Direct Line’s first-half profits?
A: Direct Line’s operating profit from ongoing operations for the first half was £63.7mn, below expectations of £85mn.

Q: What was Direct Line’s net insurance margin for the first half?
A: Direct Line’s net insurance margin for the first half was 1.8 per cent, against forecasts of 3 per cent.

Q: What was the impact of the accounting error on Direct Line’s solvency ratio?
A: The accounting error had presented an overly flattering picture of Direct Line’s solvency ratio. The company has since corrected the error and has taken steps to improve its financial reporting processes.

Q: What was the impact of the results on Direct Line’s share price?
A: Direct Line’s shares were down 3 per cent in early trading following the release of the company’s results.

Q: What are the next steps for Direct Line?
A: Direct Line is taking steps to improve its performance and is confident that its measures will begin to show results in the future. The company will continue to monitor its financial performance and make adjustments as necessary to achieve its goals.

Author: www.ft.com

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